5 Things to Ask Before Booking a Moving Company in Chicago.

Booking a moving company in Chicago can feel overwhelming — with so many options, it’s easy to get lost in the details. The key to a smooth, stress-free move is knowing what to ask before you sign anything. These five questions will help you choose a mover who’s reliable, transparent, and right for your budget.

1. Are You Licensed and Insured in Illinois? Always start here. Legitimate Chicago movers must be licensed by the Illinois Commerce Commission (ICC). Ask for their ICC number and proof of insurance. This ensures you’re hiring a company that meets state standards and can protect your belongings in case of damage or loss.

2. Is My Estimate Binding or Non-Binding? A binding estimate guarantees your cost won’t change as long as your inventory stays the same. A non-binding estimate, however, can fluctuate depending on final weight or time. Ask for clarity on which type you’re getting — and make sure it’s in writing.

3. What Services Are Included in the Price? Some movers include basic furniture wrapping and assembly, while others charge extra. Confirm what’s covered, including supplies, stairs, long carries, or travel time. This helps you avoid surprise fees on moving day.

4. What Is Your Cancellation or Reschedule Policy? Life happens — sometimes plans change. Make sure you know how far in advance you can cancel or reschedule without losing your deposit. Reputable companies offer flexible options with clear terms.

5. How Do You Handle Damages or Claims? Even the most careful movers can have accidents. Ask how claims are handled, how long you have to report them, and what coverage is included. A trustworthy company will walk you through their process upfront.

Bonus Tip: Read reviews and testimonials from Chicago residents who’ve used the company. Real experiences often reveal more than sales pitches — look for consistent praise about professionalism, punctuality, and care with belongings.

Final Word Asking the right questions before booking your move helps you find a mover who values honesty and customer satisfaction.

At A2Z Moving, we encourage our customers to ask questions — and we’re proud to give straight answers. Contact us today for a transparent quote and experience the difference of a locally trusted Chicago moving company.